Ngoc has been working full time in customer service whilst operating small business she has a key focus on customer service. She believes that every individual should be treated equally and that listening to customers and their needs is an important factor to achieve the desired goal.
Ngoc always eager to learn and grow. Knowledge is what she seeks in order to move forward and develop herself as an individual to help her clients. Through determination and not giving up, she strives to be the best she can be to overcome any obstacles and with hardship and experience, she has learnt to look forward to a positive future.
Hard work, commitment, dedication and sacrifices, she believes that anything is achievable as she values the importance of time. She is committed to develop herself professionally in an organisation which will continually challenge her and gaining valuable experiences and skills that she will carry in the industry and strive to contribute to the overall organisations culture, productivity and innovation.
Speaking English and Cantonese and Vietnamese enables Ngoc to bridge the gap between her western/eastern clientele, which gives her a distinct advantage over local agents when dealing with Chinese clients where language may be a barrier.
Ngoc uses a tailored approach to meet the needs of each individual client and their property and employs innovative marketing to target local, national and overseas buyers. For Ngoc, it’s not just about the sale of a property, but in developing client relationships well into the future. She’ll go out of her way to accommodate a client and make time for them.
Ngoc is proud to be part of an excellent team at Ray White St Albans and hopes to help her clients on the journey of home ownership.
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